SNL Testimonials

The word on the street about SNL

From data accuracy to client support, SNL customers have good things to say about us. Testimonials from top professionals in our covered industries prove we're not just blowing our own horn.

"I love that SNL's database and customer support are industry specific and the data is very accurate. I like that you guys pay clients if they find errors (even though I have yet to find a mistake in the data)."

Sam Caven
Analyst, Corporate Finance
JMP Securities LLC

"SNL continues to be a leader amongst the multitude of service providers that I continually interact with. I am always provided world class service and products through their website and support team."

Jonathan Van Gorp
Analyst
Banc of America Securities LLC

"Our clients depend on us to provide them with accurate facts and figures, so it is important to me that I am able to get correct data quickly from SNL. I also appreciate that SNL makes its accuracy guarantee and follows through."

Andrea Reynolds
Associate Consultant, Expansion Division
Young & Associates, Inc.

"Seriously, you guys have very dependable, quick and knowledgeable service. I used to look at all the comments on your Web site and wonder whether they are cooked up. Now I am convinced that they are not. Keep up the great work!"

Amitabh Bhargava
Business Director, Commercial Credit Risk Management
Capital One Financial Corporation

"SNL is the prerequisite resource for insightful banking analysis, providing a comprehensive overview of key investment trends. SNL's banking database is fast, reliable and easy to use. In fact, an SNL subscription was one of our first purchases after starting our new firm."

Meredith Whitney
CEO
Meredith Whitney Advisory Group, LLC

"SNL has the highest quality customer service of any major information provider I've used during my investment banking career."

Matthew Amer
Associate, Global Banking
Deutsche Bank Securities Inc.

"I am always impressed with the speed at which questions, concerns, and errors are addressed at SNL. SNL should hold seminars for other companies, businesses, and especially the government."

Matt Wainscott
Senior Financial Analyst
Austin Associates, LLC

"I just recommended SNL as a service to a fellow CEO in life insurance because of the quality of service I receive from SNL's client support team."

Kirk Brannan Babb
President
First Guaranty Insurance Company

"I'd just like to say how invaluable I find your service. I am able to provide much more meaningful analysis with the very up-to-date information, and manipulation tools that you provide. You have made my life SO much easier!"

Corinne O'Connor
Associate Director, Credit Risk Control
UBS Investment Bank

"Love the site, love the service! I have recommended it to others!"

Bill Rempel
Director of Pricing
Germania Farm Mutual Insurance Association

"SNL is by far one of the most responsive and dedicated technology and knowledge partners I've worked with in my career. The Client Services' team of experts is A+ in my book."

Arp Trivedi
Vice President Strategic Planning
DEI Incorporated

"I am the portfolio manager for a fund invested almost exclusively in insurance stocks. Given my option for one data provider SNL was the choice. I've worked closely with a number of people on your team, in different capacities, and they are indeed top notch."

E. Stewart Johnson
Portfolio Manager
Philo Smith & Co.

"We use SNL data to drive our investment strategy and decision process. The numbers in our proprietary models for picking stocks come from the SNL database. SNL provides the information and analytical tools essential to what we do. They save us time, plus their data is reliable and accurate. This enables us to add more value for clients because we can spend time analyzing, not culling data. Clients pay us fees to outperform indexes, not for vetting numbers. They cover nearly every company in the real estate industry, not just the large REITs. So we don't miss anything. I also like their up-to-date information, news alerts, and conference call transcripts."

Kim Redding
Chief Executive Officer
Brookfield Redding LLC

"SNL helps us present ourselves as a superior investment. We use SNL data for peer group reviews and other performance comparisons for internal analyses, quarterly reports to trustees, IR presentations, and presentations to investors. They are the comprehensive and reliable source of data about REITs.

Without SNL, we would have to find multiple sources or we wouldn't be able to do the type of analyses we now do. We rely on SNL for comparative data, historical multiples, debt ratios, and leverage ratios. SNL is very responsive when we have special inquiries and requests, like data searches. We sometimes need historical data that goes way back. It's helpful that they have a comprehensive database with archives."

Larry E. Finger
Chief Financial Officer (Retired)
Federal Realty Investment Trust

"I continue to be thoroughly impressed with the array of information that is succinctly summarized in all of SNL's tools. I cannot think of a more valuable research resource that I have come across in my career. A fantastic foundation has been laid by your support, sales, and research teams, and I look forward to learning more applications that can assist in my daily functions."

Bret Greene
Financial Analyst
Highwoods Properties, Inc.

"If mainstream media reporters were as concerned about accurate reporting as your SNL team, they would actually be respected again. SNL is one of the few information sources that I can count on for accurate and timely information."

Clifton Keeler
Principal Project Director - Gasification
ConocoPhillips Company

"The quality and responsiveness of the entire Regulatory Research Associates team continues to impress... As the group head, Rob Schain sets a high standard for accuracy and insight into a frequently arcane and opaque process... I welcome his and his team's thoughts and input."

Shawn Burke
Senior Vice President, Elec. Utility & Pipeline
HSBC USA Inc.

"I use the SNL database frequently, and it has proven to be an invaluable research tool for us here at RBS. In addition to keeping us very up-to-date on news and events in the industry, it has enabled us to gain a deeper understanding of our clients' business and financials.

We recently put together a pitch book for one of our clients that involved the production of a detailed peer analysis for that client. Using SNL we were able to compare the company's full business and financial metrics with those of its peers. This included customer and sales breakdowns, generation breakdown, transmission lines, service territories and other plant data, as well as a full set of financial metrics. The final product was just what we were looking for, and we ended up winning the deal!"

Grant Matthews
Senior Vice President
RBS Securities

"SNL consistently provides the best coverage of FERC, providing readers not just the news they need to know on a timely basis, but superior depth by offering helpful insights and analysis into the policy significance and context of a particular action. That's the real value-added service that sets SNL apart from its competition in my mind."

Jay Carriere
Manager, Federal Regulatory Affairs
MidAmerican Energy Holdings Company

"I was impressed with the quick response and desire to correct a small error."

Brian L. Fuller
Manager, Operations & Generation Services
Southern Company Generation

"Recently I was introduced to the SNL websites and software for extracting benchmarking information for electric and gas utilities. The tools provided are excellent, and the support, superior to other such services used.

I had the opportunity to contact SNL on two occasions, on both I received knowledge and quick responses, with the support personnel even providing their direct lines for me to phone at any time with questions. Keep up the good work."

Charisse Trottier
Strategic Planning Supervisor
DTE Energy

"Your group responded to my issue effectively and promptly."

John Sanders
Principal
Bond & Pecaro, Inc.

"SNL Client Services is always just a quick phone call away from the answer I need."

Jennifer Doran
Research Librarian
Cable Television Laboratories Inc.

"This was my first experience with your client team and I was overwhelmed by the speed and quality of the response, as well as their follow-up to make sure I got what I needed. Very impressive!"

Ann Garrison
Senior Market Research & Analysis Manager
AT&T Inc.

"I'm very impressed with the quality of SNL's Client Services team in every interaction I've had. Response was far quicker than I'd expected and their answer was intelligent and informed."

Deborah Kaye
Senior Information Specialist
Time Warner Inc.

"Excellent and responsive service! I have had some questions answered by SNL Client Services; they were very thorough, timely and prompt in getting back to me. An example of very good customer service that one can rely on."

Vani Inampudi
Research Librarian
Qualcomm, Inc.

"Working with SNL has definitely been a step up for BancorpSouth. ...The resources we're using through SNL have made our webcasts much more efficient."

Chuck McIntosh
Vice President, Corporate Communications
BancorpSouth

"SNL is so proactive; I was thrilled to get a call right after issuing our press release asking if we wanted it posted to our Web site. Thank you for your excellent customer service!"

Heather Schnader
Marketing Specialist
Eastern Insurance Holdings, Inc.

"SNL's Web site controls are an industry gold standard. They allow busy IR consultant professionals to handle the management of multiple Web sites with relative ease. And, if I need help, I know there's a great support group to back me up."

Bartley Parker
Vice President
Integrated Corporate Relations, Inc. (ICR)

"Your support team is CONSISTENTLY a pleasure to deal with. They are highly responsive, helpful and a their level of service very refreshing! You've exceeded my expectations with my many interactions and requests."

Cindy S. Walters
Senior Vice President and Director of Marketing
Alliance Bank

"SNL Support staff treat all requests - large and small - with the same urgency and care. This is truly valuable in today's business world."

Karrie J. Parker
Vice President, Electronic Banking
The Fauquier Bank

"From our Account Representative, to the sales team, to the IRWebLink Support Group, everyone is focused on providing a superior level of service. Everyone has always been responsive and friendly!

It's such a pleasure to work with a team of dedicated professionals that obviously like what they're doing and deliver a product and service with enthusiasm and expertise. To sum it up...Superior execution every time from a team of friendly, dedicated professionals who obviously like what they do and deliver a product and a service that exceeds customer expectations."

Kimberly A. DeBra
Senior Vice President, Corporate Communications & Marketing
First Northern Bank

"In all honesty, SNL has one of the best support groups out there. The team is extremely professional and knowledgeable. Please keep up the great work!"

Sandi Lehr
Senior Analyst, Investor Relations
KeyCorp